1. What information do we collect?
Personal information you give us:
When you sign up for an account on the Platform, we collect your personal information. Personal information includes your full name, your address(es), phone number(s), gender, email and Bank Verification Number. When you click on our email to verify your email address. If you choose to establish an account so you may access the Platform’s Services across various devices, we will collect your password. We may collect additional information from you if you contact our technical support team, send us an email, complete a user survey or otherwise communicate with us. We only show your nickname for additional security purposes.
Platform usage information:
We collect information about how you use the Platform (“Usage Information”), such as the features you use, and the time spent on the Platform. We use this information to help us recognize you across devices you use to access the Platform and personalize your experience based on your last usage. We may also collect other information from your browser, device(s) or from the app store through which you downloaded the Platform. This includes information of additional devices linked to your account. For example, we may collect information such as mobile carrier, device type, model and manufacturer, mobile device operating system brand and model and preferred language. We may collect analytics data to help us measure traffic and usage trends for the Platform and to understand more about the demographics of our users. We use this information to customize the function and appearance of the Platform based on information related to your account.
Automatically Generated Information:
Personal Data provided directly by you or via third parties:
We collect Personal Data that you provide to us when you register for an account, update, or change information for your account, send us email messages, and/or participate in services on our Platform. We may use the Personal Data that you provide to respond to your questions, provide you the Services you select, send you updates about services and send you email messages about Platform maintenance or updates. We may receive Personal Data when you send us an email message or otherwise contact us.
Data collected through User/Owner advertisements:
We give users the opportunity to place advertisements on or through the Platform. If you desire to place an advertisement, you will be asked to provide us with certain information necessary to facilitate such placements. This information may include, among other things, your name, phone number and email address.
Data collected for identity verification
DigitHomes may require you to verify your identity for select Services. In order to use some of these Services, you may be required to provide us or our third-party identity verification vendor with Personal Data such as your name, gender, address, date of birth, a headshot taken using a webcam, BVN and a photo identification document.
Third Party Payment Processing:
DigitHomes provides you with the ability to pay for rentals, advertisements and other Services using a credit card or other methods through a third-party payment processing service provider. Please note that our service provider collects and processes your financial information.
You agree that you give consent to the use of the aforementioned information which we will use in accordance with the provisions of Applicable Laws.
2. How do we use the information we collect?
We use the Information we collect from you for a range of purposes and in accordance with Applicable Law. We may use or process your Information for the following purposes:
Providing the Requested Services
We collect Information to provide you with the services you requested to receive, to meet mandatory KYC requirements applicable to the nature of our services. Such collection of information will enable us to provide you with technical and professional assistance as relates to the services you use or intend to use.
General Development of the Platform
We collect information to provide you with suggestions of properties and other services which are suited to your specific needs and also information necessary for the adequate performance of the Platform regarding the requested services. We collect information for ongoing review and improvement of our content and our interface to ensure enhanced user experience; carry out Market research and surveys; enable us to improve your experience on the Platform by providing you with recommendations and features and create personalized content, advertising, and marketing. We also process all information collected in view of our legitimate interest in achieving continuous improvement of our Platform and Services.
Maintain a Safe and Secure Environment
We may use your information to detect and prevent fraud, abuse and security incidents in the following ways: i. Verify and authenticate your identity and prevent unauthorized or illegal activity; ii. Enhance the safety and security of our Platform and services; iii. Conduct security investigations and risk assessments; iv. Prevent or take action against activities that are, or may be, in breach of our Terms or applicable law. We process this information in light of our legitimate interest improving our Platform and Services and enabling our users to browse in a secure environment.
Your information collected by us will be processed by a Third-Party (includes business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics, and search information providers).
3. Do we disclose information or transfer your data?
4. What are your data protection rights?
In your use of the Platform, you have the following data protection rights guaranteed by Nigerian Law: a. Right to Rectification: You can modify or change their email, password, PIN, and profile picture via your profile. b. Right of Access, Right to Erasure, Right to Restrict Processing: You can request access or erasure of their personal information, as well as request restrictions on further processing of their personal information by contacting us at [support email]. Please allow up to 30 days for requests to be processed. We reserve the right to charge a reasonable fee to process excessive or repeat requests. c. Right to Withdraw Consent: You can stop receiving our promotional emails by following the unsubscribe instructions included in every email we send, or by adjusting your Marketing Preferences in your profile. You also have choices with respect to cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Application and website may not work properly in your case. d. Right to lodge a complaint with a supervisory authority: Should you feel your data privacy rights are not being adequately protected by us, you have the right to lodge a formal complaint with the relevant supervisory authority.
5. Third-Party Links?
6. How do we keep your information safe?
The security of your data is important to DigitHomes, however, we cannot guarantee that transmissions over the Internet, or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. DigitHomes maintains physical, electronic and procedural safeguards that comply with applicable laws and regulations to ensure the security of your information, prevention of unauthorized access and use, accidental or unlawful alteration and destruction; and other unlawful or unauthorized forms of processing. We regularly update our security protocols and processes to meet industry standards. If you have been provided a password to grant you access to the Application or specific areas on our website, you are responsible for keeping this password confidential. You must not share your password or other authentication details with anyone, DigitHomes will not be responsible for any losses you may incur if you disclose your password and/or authentication details.
7. Do we retain your data?
When you deactivate your DigitHomes account, we may retain your information collated during your usage for the period prescribed by Nigerian data privacy laws. If you withdraw your consent to us processing your data, we will erase your Personal Information from our systems, unless the data is required for DigitHomes to establish, exercise or defend against legal claims or it is necessary for the performance of any requested Services.
8. Governing Law and Jurisdiction
9. Contact Us
If you have any questions regarding how we use the information receive from you, you may contact our Data Protection Officer at firstname.lastname@example.org